Privacy Commitment

Eve Wahn is committed to protecting personal information that is collected, used and disclosed, in accordance with applicable regulatory requirements and consistent with her obligations as a professional.  As a lawyer, Eve has professional and ethical obligations to maintain in confidence the information she receives from her legal clients.  She abides by that level of confidentiality in her coaching practice and the workshop environment.

This Privacy Commitment outlines in general terms how we collect, use, disclose and protect the personal information of those who engage with Eve’s services, products and other offerings, this website and Eve’s social media posts (“Services”).

What Personal Information Is Collected?

Privacy legislation in Ontario, Canada defines “personal information” broadly as any information about an identifiable individual. In general, personal information would not include business contact information, including your name, title or position, business, telephone or facsimile number.

The types of personal information we may collect include your name and contact information, billing and account information, information relevant to coaching, teleseminar or workshop participation and other information for the delivery of Eve’s services and operation of this website.

Purposes for Collecting, Using or Disclosing Personal Information

We collect, use and disclose personal information for the following purposes:

·       to establish and manage Eve’s business and operations.  This includes to establish and manage client and other relationships, deliver Services and fulfill any legal requirements;

·       to establish and maintain commercial relationships with clients, suppliers and other third parties, including to issue invoices, administer accounts, collect and process payments, evaluate credit standing, and fulfill contractual obligations.  To the extent we enter into arrangements with service providers, agents or contractors to store, handle or process personal information on our behalf, we require such parties to commit to comparable privacy protection while the information is processed or handled by them;

·       to distribute publications and invitations to events to individuals who subscribe to our e-lists or other mailing lists;

·       to maintain, develop and manage our document-management and knowledge-management systems;

·       to detect and protect against error, negligence, breach of contract, fraud, theft and other illegal activity, and where necessary to meet insurance requirements; and

·       as permitted by and to comply with applicable legal or regulatory requirements.

Cookies – Cookies are small data files that are sent to your browser and stored on your computer’s hard-drive when you visit certain web sites in order to “track” your visit to the site. We may, from time to time, collect non-personal information about you and your use of the site though the use of cookies.  We do not match or correlate this information with any personal information that you submit on the web site.  This site uses google analytics.

Communications – We may send email or other communications to individuals in our contact database to inform of i) new Services, and ii) new social media, blog postings or newsletters for those who have signed up to receive such notices.  Each email will include an opt-out feature and an unsubscribe option, if you do not wish to receive future emails for these purposes.

Links – Our web site may include links to other websites. We are not responsible for how third parties collect, use or disclose your personal information.

Consent

By providing your personal information you consent to our using such information as outlined in this Privacy Commitment and as permitted by law.

We do not collect, use or disclose personal information without consent, unless authorized or required by law or other legal authority to do so; when the information is publicly available or already published; or if there is an investigation of a breach of an agreement or contravention of law and obtaining consent would compromise the investigation or the accuracy of the information.

Collection, Use, Disclosure and Retention

We collect personal information primarily orally or in writing, but it may be implied such as where you continue to provide personal information in the context of an ongoing relationship related to Services, events or offerings.  We also limit the amount of personal information we collect, use or disclose to that necessary and appropriate to provide our Services and to operate our business.

We keep records of Services provided by us in accordance with applicable law.

We protect personal information in our files and document management systems from loss, misuse, unauthorized access and alteration by using physically secure facilities, password protection, and other standard security practices and tools.

Accuracy of Information and Access

If you believe that we have personal information about you that is inaccurate, incomplete or not up-to-date, you may request to have it amended or updated at any time.  We will take reasonable steps to correct it.

On request, we will provide information concerning the personal information we have for you that is on file, subject to exceptions stated in the consent section above or required by privacy legislation.  Examples of such exceptions include information generated in the course of a formal dispute resolution process; information about another individual where disclosure would reveal confidential information; or information disclosed to the police or other lawful authorities where we are required to withhold disclosure.

If you wish to inform of inaccuracies in the information, please contact us at: eve@evewahn.com.

General

We will investigate and respond to questions from individuals including about our compliance with this Privacy Commitment and applicable privacy laws. To inform us about any concerns in connection with, or access to your, personal information please contact us at: eve@evewahn.com.

This Privacy Commitment may be amended at any time by publication on our website.  By your use of the website after the time of posting, whether or not you have notice of such amendments, you agree to any changes that may have been made to this Privacy Commitment.

© 2016, Eve Wahn. All rights reserved. The content on this website and the social media of Eve Wahn are for general information purposes only.